|Michael Arthur Johnson|
Michael Arthur Johnson, Born Olympia, Washington, USA, 1945, graduated from Olympia High School in 1963, and from Washington State University with a degree in Electrical Engineering in 1967. Traveled, lived and worked extensively in Taiwan, Japan, Hong Kong, China, Vietnam and Europe now living in Latvia.
Traveled extensively while working for several international companies including: Leeds & Northrup, Bechtel Power Corporation, Dillingham, Computer Products - Boschert, Hewlett-Packard Company, Acme Building Maintenance through 1999.
Founded Michael Arthur Johnson Company in Cupertino, California USA in mid 1984 to provide management consulting and to manufacturer and sell a variety of products.
While living and working in Japan starting in 1971 experienced the Japanese work ethic and commitment to quality - improving the way of operating a business and processes. Returning to the USA became active using Dr. W. Edwards Deming's concepts to manage high volume electronic manufacturing operations starting in 1979.
Fortunate to have attended extensive training programs taught by Dr. Deming starting in 1982 and involved in the manufacturer of his famous Red Bead Experiment starting in 1984.
Continuing the emersion into Dr. Deming's management methods into the 1990s expanded the involvement with statistical process control projects and developed ways to utilize the concepts in office and service environments in a form of Total Quality Management.
Began to understand that what is important - get past all the theory and acronyms and actually operating the business using the theory in real life. Perhaps this is what the 6 sigma concept is all about?
In other words, people need to get off the soup box and "walk the talk" or perhaps ...learn to live the talk !
This led to lots of training program development and to the understanding of the concept of Customer Delight.
Produced and filmed professionally scripted train the trainer video combining the Red Bead Experiment and Dr. Deming's 14 obligations (points) of management - entitled Beyond Total Quality management - Learn to Live the Talk !
Was very fortunate to have kept in close touch with Dr. Deming on a personal - professional level up to his passing in 1994.
Our USA based company provides a wide range of business services and training programs to the worldwide business community. These training programs are available as off the shelf programs in downloadable formats; as professionally taught classroom programs or as self paced online modules.
We manufacturer and sell worldwide the learning tool made famous by Dr. W. Edwards Deming called the Red Bead Experiment.
Now with the world economy crisis, efforts have been refocused to provide programs and consulting to analyze, control and reduce the costs of clients' operations.
In December 1999, relocated to Riga Latvia, in Northern (Eastern) Europe and married Aija Vingolde in 2000. Currently a principal of Patricia LTD, headquartered in Riga, Latvia. The company was founded by wife Aija in 1991 after the breakup of the Soviet Union.
In Latvia, our company provides extensive English Language travel information for the country of Latvia and the City of Riga and offer a traditional hotel booking service; display photos of Riga and Latvia and provide guided tours and management consulting to the tourism industry in Latvia.
In addition, we manufacturer and sell products made from 100% Pure Linen Flax Materials under the Brand Name Healthy Linen Products.
Sales to North American locations are 100% safe as all money transactions are handled by USA credit card processors using secure servers located in North America and USA banks - Bank of America - EXCLUSIVELY !
email to: firstname.lastname@example.org